Troubleshooting Windows 11 24H2 Upgrade Failures

Windows 11 brought stricter hardware requirements compared to its predecessor, leaving many users with capable but technically unsupported systems in a tricky situation.

One such error that has been plaguing many Windows 11 users is the dreaded 0x80888002 error code when trying to install the 22H2 update. If you've been banging your head against the wall trying to get this update to work, you're not alone.

Updating to the latest version of Windows is usually a smooth process, but sometimes users encounter frustrating errors that prevent the installation from completing.

As Microsoft continues to evolve Windows 11, upgrading these machines becomes increasingly challenging. In this post, we'll explore a common upgrade error and potential workarounds for those attempting to install Windows 11 24H2 on unsupported hardware.

Understanding the 0x80888002 Error

The 0x80888002 error typically occurs when trying to install the Windows 11 22H2 update through Windows Update.

Users report that the update will download to about 8%, pause for a few seconds, then fail with this cryptic error code. This can happen even if your system meets all the hardware requirements for Windows 11 and other updates install without issues.

The root cause seems to be related to how Windows checks for TPM (Trusted Platform Module) and Secure Boot compatibility during the update process.

Even on systems that pass the initial Windows 11 compatibility checks, something in the 22H2 update's security verification is triggering this error.

Solution 1: Remove vdsldr.exe Image File Execution Options

One effective fix that has worked for many users is to remove a specific registry entry. Here's how to do it:

1. Open an elevated Command Prompt (run as administrator)
2. Copy and paste the following command:

reg delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vdsldr.exe" /f

3. Press Enter to execute the command
4. Restart your computer and try the update again

This solution removes an execution option for the vdsldr.exe file, which seems to interfere with the update process for some users.

Solution 2: Remove TPM Check Event Filter

If the first solution doesn't work, try this alternative command:

1. Open an elevated Command Prompt (run as administrator)
2. Copy and paste the following command:

wmic /namespace:"\\root\subscription" path __EventFilter where Name="Skip TPM Check on Dynamic Update" delete

3. Press Enter to execute the command
4. Restart your computer and attempt the update again

This command removes an event filter that may be causing the TPM check to fail during the update.

Solution 3: Use the Skip TPM Check Script

For more advanced users comfortable with running scripts, there's a third option:

1. Visit the MediaCreationTool GitHub repository
2. Download the Skip_TPM_Check_on_Dynamic_Update.cmd file
3. Run the script as administrator
4. Try the Windows Update again

This script disables various TPM and Secure Boot checks that may be preventing the update from installing.

Why These Solutions Work

The 0x80888002 error seems to occur when the Windows 11 22H2 update process encounters issues verifying TPM and Secure Boot status. By removing certain checks or execution options, we're essentially telling Windows to bypass these problematic verifications.

It's worth noting that while these solutions have worked for many users, they do involve modifying system settings. Always ensure you have a backup of your important data before attempting any system modifications.

The Scenario

A user with the following system configuration encountered issues:

• Current OS: Windows 10 22H2
• CPU: Intel Core i7-6800K (supports SSE4.2)
• UEFI/Secure Boot enabled
• No TPM module

Despite meeting some of the key requirements and using methods to bypass checks, the upgrade to Windows 11 24H2 failed with the error code:

0x80888002 - 0x40008

Understanding the Error

This error code typically indicates a failure during the Out-of-Box Experience (OOBE) phase, specifically related to preparing the safe OS (recovery partition). It's a common stumbling block for users attempting to upgrade unsupported systems.

Potential Causes and Solutions

1. Hidden Compatibility Checks

Microsoft has implemented additional compatibility verifications in newer Windows 11 versions. These checks may occur even if you've bypassed the initial requirements.

Solution: Disconnect from the internet during the upgrade process. This prevents Windows from performing online compatibility checks that might block the installation.

2. Recovery Partition Issues

The error code suggests a problem with the recovery partition, which might not have enough space to accommodate the upgrade changes.

Solution: Ensure your recovery partition has sufficient space. You may need to resize or recreate it before attempting the upgrade.

3. Driver Incompatibilities

Outdated or incompatible drivers can cause upgrade failures.

Solution: Update all drivers to their latest versions compatible with Windows 11. You may need to check manufacturer websites for beta or preview drivers designed for the new OS.

4. Alternative Upgrade Method

Some users have reported success with a hybrid installation approach.

Solution:

• Create a Windows 11 23H2 installation media (USB or ISO)
• Replace the install.wim or install.esd file in the sources folder with the equivalent file from Windows 11 24H2 media
• Attempt the upgrade using this modified installation source

1. Disable Network Connectivity Status Indicator (NCSI)

Instead of physically disconnecting from the internet, you can try disabling the NCSI active probing:

reg add "HKLM\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet" /v EnableActiveProbing /t REG_DWORD /d 0 /f
reg add "HKLM\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator" /v NoActiveProbe /t REG_DWORD /d 1 /f
net stop netman && net start netman

This makes Windows think you're offline while maintaining actual network connectivity.

Important Considerations

1. Backup Your Data: Always create a full system backup before attempting any major OS upgrade.
2. Legacy BIOS Warning: If you're upgrading a Legacy BIOS (MBR) installation, be aware that Windows 11 24H2's bootloader no longer supports Legacy booting. Have a hybrid Windows 10/11 or Windows 11 23H2/24H2 USB drive ready to reinstall the bootloader if needed.
3. No Guaranteed Success: These methods are workarounds and may not be successful in all cases. Unsupported hardware remains unsupported, and you may encounter stability or functionality issues even if the upgrade succeeds.

FAQs – Windows 11 error code 0x80888002:

1. What does Windows 11 error code 0x80888002 mean?
   Error code 0x80888002 in Windows 11 typically indicates a problem with the Microsoft Store or a specific app installation. It is often accompanied by an error message stating, “Something happened on our end.”
2. When does error code 0x80888002 usually occur?
   This error code commonly appears when trying to download or update apps from the Microsoft Store on Windows 11. It can also occur during the initial setup of Windows 11 or while attempting to use certain Microsoft Store apps.
3. What causes error code 0x80888002 in Windows 11?
   Several factors can contribute to this error, including:

• Temporary server issues on Microsoft's end
• Corrupted Microsoft Store cache
• Problematic Windows Update
• Interference from security software
• Incorrect date and time settings on your PC

1. How can I fix error code 0x80888002 in Windows 11?
   You can try the following methods to resolve this error:

• Check the Microsoft Store's service status for known issues
• Restart your computer
• Clear the Microsoft Store cache
• Run the Windows Store Apps troubleshooter
• Reset the Microsoft Store app
• Ensure your date and time settings are correct
• Disable your antivirus software temporarily
• Update or reinstall the problematic app

1. What should I do if the error persists after trying these solutions?
   If the error code 0x80888002 persists after attempting the above solutions, you may need to take additional steps:

• Perform a clean boot to identify any software conflicts
• Reset Windows Update components
• Repair or reset Windows 11 without losing your files
• Contact Microsoft Support for further assistance

If the issue remains unresolved, it is advisable to seek help from a professional technician or the official Microsoft Support channels.

Final Thoughts

Updating to Windows 11 22H2 shouldn't be a headache-inducing process. While Microsoft works on a more permanent fix for this issue, these solutions should help most users overcome the 0x80888002 error and successfully install the update.

Remember, if you're not comfortable making system changes yourself, it's always best to consult with an IT professional. And don't forget to provide feedback to Microsoft about your experience – the more information they have, the better they can address these issues in future updates.

While Microsoft discourages installing Windows 11 on unsupported hardware, many users still wish to attempt the upgrade. By understanding the potential pitfalls and applying these workarounds, you might be able to successfully upgrade to Windows 11 24H2. However, always weigh the risks and benefits carefully before proceeding with an unsupported upgrade path.

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